Please Look Forward!

 

I’m working on quite a few new posts on Papersuade. If you have not know what is Papersuade, it’s a blog which focuses on persuasion techinques seen in everyday’s life! Upcoming posts will be on Liking, Commitment, Authority, Scarcity and more! For now, please join in the discussion(s) on my previous blog posts at Papersuade ūüôā

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Papersuade, where persuasion begins!

This blog is filled with posts on persuasion techniques seen in everyday’s life. Read and learn the different persuasion attempts. Having an awareness of these would make you less likely to be a victim of persuasion. It’s worth the read ūüôā

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Managing Conflict Between Two

Relationships do not always run smoothly; often in a relationship there would be a conflict from time to time.¬†Many of us have this perception whereby conflict is bad for¬†a relationship; as it usually damages and cause a relationship¬†to end. Indeed, conflict occurs maybe due to differences in perception; when couple do not see eye to eye on a certain matter. However, conflict occurs because¬†both parties still¬†care for the other; no arguments¬†can be continued if one or both doesn’t bother about the other. Thus, conflict acts as a form of communication. If the conflict is managed successfully, it can strengthen the relationship and not lead to termination.

There are many ways to deal with conflict. Different¬†individuals¬†have¬†their own¬†preferred ways of doing so. Whether they will resolve the conflict¬†or whether will worsen it,¬†will depend on their conflict styles and their attitudes toward the conflict. Below is a clip from the movie “Crazy Stupid Love” shows two different ways¬†and attitudes opt by two individuals in¬†a relationship.

Seen in the clip, Emily Weaver approached¬†the conflict using direct confrontation where she directly addresses the problem she and her husband, Cal Weaver¬†had. This direct expression of feelings allows the other party to know what are¬†her needs to be met. However, Cal in response, opt¬†for withdrawing. The minute¬†he sensed¬†the conflict, he tried to stop his wife from addressing it; telling if she keeps talking, he will get out of the car. As Emily ignored and continued on approaching the subject, he tried to avoid and escaped by getting out of the car. The method of withdrawing is only appropriate if the issue is unimportant and there is no need to build a strong relationship with the other party or if engaging in the conflict would worsen the issue. However, in Carl’s case, withdrawing just postpones¬†his problem and make it worse.

From Emily’s and Cal’s case, we can see that when two different styles and¬†attitudes used toward the conflict can actually clashed and make the matter worse.¬†However, that does not means that adopt the same methods and attitudes could solve the problem either. For example, if¬†both¬†opt for withdrawing, the conflict would usually ends up in one party gunnysacking where he/she would explode in anger at a certain point.¬†It is essential for both parties to adopt a certain way of managing interpersonal conflict that complements the other depending on the seriousness of the conflict. For example, one could try to accommodating for unimportant issues to please someone you cares for and thus not making the matter worse. But this is not the best alternative way as over-doing it would result in unstated resentment.

The best way of managing interpersonal conflict is through problem solving. Problem solving means both parties sit down together, being open and direct to¬†thrash out the problem and seeking options that benefit everyone. This process often needs people to see and understand things from other person’s point of view. This is better than reaching a middle ground that satisfies no one. But we do not use this method often.

In my case, I often opt for either accommodating¬†or withdrawing. I am certain to tell you that I always ended up gunnysacking at the other party. At this point, often the other party got offend by my action and does not understand why I had this “sudden” blew up. In turn, the conflict got worse.

Often in many cases, it would be one party trying to accommodating or compromising the other as they are fearful of conflict, whereas aggressive people often see problem solving or compromise as weakness. Thus, it is hard to address the conflict in terms of mutual interests.

Managing a relationship is never easy; conflict happens to everyone from time to time. What are your experience in dealing with conflict? And how do you feel about the fact that people seldom practice problem solving when dealing with a conflict?

Unspoken Words

“Unspoken words – where actions speak louder than words.”

Non-verbal communication plays an important key factor in communicating. It is non-linguistic and contains intentional symbolic behavior. There are various types of non-verbal communications such as kinesics (body language), paralinguistics (pitch of the voice), chronemics (time), objectics or artifacts, oculesics (eyes), haptics (touch), proxemics (space) and lastly physical appearance. 75% of the message is encoded in these non-verbal cues which are an extremely influential source of meaning. Many of us would not have realised this and we tend to under value non-verbal cues.

I stumbled upon this video РOperation Smile on Youtube and felt happy for the girl. Although, mainly in this clip does not have any verbal communication, most of us could understand and interpret from the non-verbal cues shown. Basically, from the clip, we can conclude that this cheerful child is a patient who has a cleft lip and hides her face behind the pink stuff toy due to the insecurities she has of her appearance. In the other half of the video shows that she has done a cleft lip surgery and is crying perhaps, due to the pain from the stitch. She is seen to be rather close with the volunteer. As she sees herself in the camera, she is so happy that her cleft lip is gone and thinking that she looks gorgeous!

What were the non-verbal cues that she excludes out which enable us to interpret the video this way? From the beginning of this video, first of all, we notice her physical appearance and could denote that she has a cleft lip. Next, by the way she dress (objectics), we knows that she is a patient in that hospital. Third, through her body language, we can interpret that she is more comfortable with her pink friend and her bag. Moving on to the second part of the clip, straight away we notice the nicely stitched lip, with this we could conclude that she has done a cleft lip surgery. And judging by her swollen eyes, we knew that she was crying before the filming of the video perhaps due to the painfulness in her lip. Towards the end, looking at the distance she keeps (proxemics) and the interactions with the volunteer, we could tell that they are rather close to each other. Lastly, look at how she sees herself in the camera after the surgery. Her eyes shine and sparkled (oculesics) as she moves on to touch her face and wave happily admiring herself in the camera.

Even though, non-verbal communication can be subjective, I believed that in this clip, it is normative; whereby the cues are socially agreed upon on or culturally defined meanings. Just by interpreting these non-verbal cues allow us to get so much information on what the video is about.

Afterall, unspoken words speak louder than words. Don’t you agree?

PS: Before the operation, the girl was beautiful. After the operation, she become even more¬†beautiful ūüôā